Case Study

Gardena Dental Group

Half of Gardena searches for a dentist in Spanish. We built this practice a second website so it wins those patients too. Here's exactly how we did it.

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The Challenge

Gardena is a bilingual city. About 44% of residents are Hispanic or Latino, and roughly a third of households speak Spanish at home.

Google keeps those two groups apart. Someone who searches "dental cleaning" sees one set of results. Someone who searches "limpieza dental" sees a completely different set, with different practices on it. A website written only in English cannot show up in that second search, no matter how good the practice is.

Gardena Dental Group was already well known in the city and ranked well in English. But every time a Spanish-speaking neighbor looked for a cleaning, a tooth extraction or an implant consultation, what came back was a directory listing, a national health website, or a clinic in another city. To half the city, the practice may as well not have existed. Those patients were booking somewhere else.

The Process

A translate button in the corner does not solve this. That kind of translation happens inside the visitor's browser, so Google never sees a Spanish page it can rank. Google ranks each page on its own, against whoever else is competing for that Spanish search, which means the Spanish version needs its own research, its own writing and its own pages. We built the practice a second website and ran both side by side.

1. Learning how patients search in each language

We started with the treatments that fill the schedule: cleanings, extractions, implants, braces and cosmetic work. For each one we looked at how patients search for it in English, and then how they search for it in Spanish.

The two are not the same. "Deep cleaning" and "limpieza profunda dental" bring back different websites and different competitors. Patients ask different things, too. In Spanish, more people want to know what the procedure involves and what it will cost. In English, more people are comparing one dental office against another. Every treatment needed two pages written for two different readers.

2. Building the Spanish website

We built the practice's English website, then built a second one in Spanish at es.gardenadentalgroup.com. It is a real website, not a translate button in the corner. It has its own pages for preventive care, cosmetic dentistry, orthodontics, children's dentistry, implants, oral surgery and emergencies, plus its own team page, patient reviews, new patient offers and online booking. Everything was written in Spanish by someone who speaks it.

A language button in the header links the two sites together, so a patient who lands on the wrong one can switch over in a single click.

3. One Google listing feeding both websites

Both sites sit behind a single Google Business Profile, the listing that appears on Google Maps and in the local results. We keep it current: services, hours, photos, regular posts and a steady stream of patient reviews.

To know whether it is actually working, we do not rely on one search from one phone. We check the listing from 121 different points spread across a three mile radius around the office. That shows us exactly which parts of Gardena see the practice on the map and which do not.

4. A page for every treatment, in both languages

On the English site, every treatment has its own page: implants, veneers, crowns, braces, Invisalign, root canals, extractions and emergency care. Those pages are what hold the top spots when someone in Gardena is ready to book.

The Spanish site got the same set of treatment pages, plus the articles Spanish-speaking patients tend to read before they call. One explains how a deep cleaning is different from a regular one. Another walks through what happens during an extraction. A third covers dental insurance and payment options in plain Spanish.

5. Building authority and reporting every month

Links from other websites and consistent business listings across the web make the whole domain stronger, so work on one language lifts the other. Every month the practice gets one report showing where they rank, how much of the local map they cover, and how many people called, clicked and asked for directions.

the results

Gardena Dental Group now sits at the top of Google in Gardena in both languages.

They hold the first page for their main treatments in English and in Spanish, they come up in the top three on Google Maps across the city, and the phone rings because of it.

  • 1,469 phone calls came straight from their Google listing over six months, with 312 in March alone
  • Top three in both languages for the treatments that fill the schedule. #1 for "cosmetic dentistry gardena ca" and #3 for "odontología cosmética". #3 for "dental cleaning gardena ca" and #1 for "limpieza profunda de dientes"
  • On Google Maps, they are one of the first three dentists a patient sees. We test the map from 121 points spread across Gardena, and the practice comes up in the top three at 99% of them
1,469

Phone Calls In Six Months

Top 3

In English And Spanish

99%

Of Gardena Sees Them On Google Maps

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